Terms of service

Welcome to KOR CARES. We are committed to providing high-quality skincare and personal care products through a safe, reliable, and convenient online shopping experience. By visiting our website, browsing our products, or placing an order, you agree to comply with these Terms of Service. Please read them carefully before using our website.

By accessing or purchasing from KOR CARES, you confirm that you are legally eligible to enter into a binding agreement under the laws applicable to you. You agree to provide accurate, complete, and up-to-date information when placing an order, creating an account, or contacting our customer support team.

Our store offers a selection of skincare and personal care products. We make reasonable efforts to ensure that product descriptions, ingredients, images, pricing, and availability are accurate. However, minor differences in packaging, product appearance, or color may occur due to manufacturing updates, photography, or display settings. We reserve the right to correct errors or update product information when necessary.

All orders are subject to product availability, payment confirmation, and order acceptance. We reserve the right to refuse, limit, or cancel orders where necessary due to suspected fraud, incorrect pricing, inventory issues, or other legitimate reasons. If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

Our products are fulfilled through regional facilities in Europe and the United States. As our skincare and personal care products may feature customized branding and packaging, orders may enter production or fulfillment shortly after purchase. Order cancellations, modifications, or address changes may not be possible once processing has begun, subject to applicable consumer protection laws.

Prices displayed on our website may vary depending on the product, destination, currency, and applicable taxes. Shipping charges and any additional fees will be displayed during checkout where applicable. We reserve the right to change product prices or promotional offers without prior notice. Price changes will not affect orders that have already been accepted, except as permitted by applicable law.

Payments must be completed using the accepted payment methods available at checkout. Payment transactions are processed through authorized third-party payment providers. KOR CARES does not directly store complete credit or debit card information. You are responsible for ensuring that your payment details are accurate and that you are authorized to use the selected payment method.

We aim to process and deliver orders as efficiently as possible. Standard orders generally require approximately 2 working days for fulfillment, while delivery times depend on the destination and selected shipping service. All shipping timelines are estimates and may be affected by carrier delays, customs procedures, public holidays, or circumstances beyond our reasonable control. Additional information is available in our Shipping Policy.

Due to the nature of our skincare products and their customized branding, voluntary returns and exchanges may be restricted. Products that have been opened, used, or unsealed may also be excluded from certain returns for health and hygiene reasons, where legally permitted. If an item arrives damaged, defective, or incorrect, customers should contact us for assistance. All returns, refunds, and replacements are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

Our skincare and personal care products are intended for external use only, unless a product's instructions state otherwise. Customers are responsible for reviewing product ingredients, usage directions, warnings, and suitability before use. We recommend performing a patch test when appropriate and discontinuing use if irritation or an adverse reaction occurs. Product information on our website is provided for general purposes and should not be considered professional medical advice.

Individual results from skincare products may vary depending on skin type, sensitivity, existing conditions, and personal care routines. We do not guarantee specific cosmetic results unless expressly stated and supported by the relevant product information. Nothing in these terms excludes liability that cannot legally be excluded, including liability arising from defective or unsafe products.

All content displayed on the KOR CARES website, including logos, branding, product images, graphics, written descriptions, designs, and other materials, is owned by KOR CARES or used with permission from the relevant rights holders. You may not reproduce, distribute, modify, or commercially exploit our website content without appropriate authorization.

You agree not to use our website for fraudulent, unlawful, abusive, or unauthorized activities. This includes attempting to gain unauthorized access to our systems, distributing malicious software, interfering with website functionality, or using our services in a manner that violates applicable laws or the rights of others.

Our website may contain links to third-party services, payment providers, shipping carriers, or external websites. These services operate independently and may have their own terms and privacy practices. We are not responsible for third-party content or services beyond our legal obligations.

We take reasonable measures to maintain the security and availability of our website. However, we cannot guarantee that the website will always operate without interruptions, technical errors, or temporary maintenance. We may update, suspend, or modify website features when necessary to maintain or improve our services.

To the extent permitted by applicable law, KOR CARES is not responsible for losses resulting solely from circumstances outside our reasonable control. Nothing in these Terms of Service limits or excludes mandatory consumer rights, statutory product guarantees, or other liabilities that cannot lawfully be excluded.

We respect your privacy and handle customer information in accordance with our Privacy Policy and applicable data protection laws. By using our website, you acknowledge that personal information may be processed as necessary to fulfill orders, provide customer support, prevent fraud, and operate our services.

We reserve the right to update or modify these Terms of Service when necessary to reflect changes in our business operations, legal requirements, products, or website functionality. Updated terms will be published on this page. Changes will not retroactively remove rights associated with orders already placed.

These Terms of Service are subject to applicable laws and mandatory consumer protection requirements in the jurisdictions where we operate and sell our products. Any disputes will be handled in accordance with the legal rights and procedures available to the parties.

If you have questions about these Terms of Service, your order, or our products, please contact us at savvysettingshub@gmail.com.

Thank you for choosing KOR CARES. We appreciate your trust and look forward to providing you with a dependable and enjoyable skincare shopping experience.